Privacy Policy

At Kitle Kaynak Bilişim Teknolojileri Araştırma Geliştirme Danışmanlık San. Ve Tic. Ltd. Şti.(“KitleKaynak”), we process, store, and transfer your personal data within the scope of our activities derived from legislation and legal regulations related to the Law on the Protection of Personal Data No. 6698 (“KVKK”). This information is provided in this "Information Text on the Protection of Personal Data" (Information Text).

The protection of personal and commercial information of "Businesses" providing services and "Customers" requesting services (Parties) is important to us. This Information Text aims to inform the parties about the rules regarding the protection of this confidential information.

1. Information Collected from the Parties

During the use of the “luceartigiano.com” website, specific information is collected for processes such as membership registration, provision or offering of requested products/services, and completion of payments.

Through the web interface, when Businesses and Customers wish to convey requests, suggestions, and complaints to KitleKaynak or provide information to KitleKaynak for various reasons, information such as their full names, contact details, payment information, and details of requests, suggestions, and complaints are collected.

Identification technologies are used to record certain actions of users on the web interface and to match these with device information and transactions performed within the application, ensuring the best possible purchase processes and product/service experiences for users.

1. Purposes for Using Information

KitleKaynak may use the collected information for the following purposes:

• To provide services to Businesses and Customers,

• To communicate with Businesses and Customers,

• To carry out financial and accounting processes related to payments,

• To engage in advertising and promotional activities,

• To improve and develop applications, products, and services based on the requests of Businesses and Customers,

• To customize applications according to the preferences, usage habits, and interests of Businesses and Customers,

• To identify and resolve issues in Mobile applications, to conduct information security processes,

• To measure user experiences through identification technologies, and to enhance mobile and web application performance.

The purposes stated in this section reflect the general uses of the information collected through mobile and web applications.

1. Transfer of Information to Third Parties

Information provided via the LuceArtigiano brand and luceartigiano.com website may be transferred to third parties to achieve the above-stated purposes (for example, sharing information with a company providing technical support for the web and mobile application may be necessary). In this context, your information may be shared with our business partners and suppliers involved in product/service supply. However, when required to fulfill our legal obligations, your information may also be shared with authorized individuals, institutions, and organizations.

Information provided by users will not be transferred to third parties, except for the purposes stated in the texts presented to users and as necessary to provide the service.

1. Storage and Protection of Your Information

Your information is stored for as long as necessary to achieve the purpose of collection. If the legislation specifies a particular duration for storing your information, compliance with this duration is ensured. KitleKaynak takes necessary technical and administrative measures to protect the systems, servers, and databases where your information is stored against data security threats (such as cyber-attacks, hashing, etc.).

Businesses and Customers accept that they are fully responsible for the security, storage, and keeping of system access tools (username, password, etc.) used to benefit from the services provided through the mobile application by KitleKaynak away from third parties.

1. Accuracy and Currency of Your Information

The accuracy and currency of the information provided by Businesses and Customers are their responsibility. It is necessary that your information is provided accurately to us and updated in case of any changes. You can update the information shared with KitleKaynak at any time via the mobile application or by calling KitleKaynak customer service.

When you provide information on behalf of another person to KitleKaynak, you are deemed to have guaranteed that this information is correct and that you are authorized/have the right to share this information with KitleKaynak.

1. Referrals to Third Parties

The LuceArtigiano mobile/web application may make referrals to third-party links not operated by KitleKaynak. When you visit any of these links, you are subject to the privacy practices and terms of use of the visited third party. KitleKaynak is not responsible for the privacy approaches and practices of these third parties.

1. Changes to the Mobile Application and This Information Text

KitleKaynak reserves the right to change, suspend, or stop the services, information, visuals, and other elements offered through the mobile/web application without prior notice.

KitleKaynak reserves the right to make changes and updates to this Information Text. It is the user’s responsibility to follow the current version of the Information Text.

1. Liability

KitleKaynak is not responsible for any direct or indirect damages and expenses that may arise from errors, interruptions, delays, viruses, faults, and/or system failures that may occur during the use of the web/mobile application.